PTSD Education course

Frequently Asked Questions

  • What do I need to participate in the online learning component of this therapy?

    All you need to participate in the PTSD education portion of this program is access to a computer and a reliable internet source.

  • Do I need to complete the course in a certain amount of time?

    Although the activities in this course are self-paced, we ask you do your best to complete them within 14 days of beginning the program. We find consistent engagement produces the best results!

  • How long is the course?

    The course shouldn't take you more than 1-1.5 hours (max) to complete in total. Feel free to take breaks, no need to complete it all at once!

  • What will I do in this course?

    Check out the course overview to gain a sneak peak at the course layout and lessons! You can also visit the HOME page for a more in depth look at the program from start to finish.

  • How do I access my course?

    To access your course, please sign in to your learning dashboard. After you sign in , click the "My Dashboard" link located in the top-right corner of your screen, then click "Start Course".

  • How could taking a course help relieve my PTSD symptoms?

    Sadly, the information out there about PTSD is stagnant and often ill-informed. Truly understanding PTSD is the first step on your road to recovery. What others have made you feel or told you about PTSD is usually wrong. Unlearning these misconceptions can help you better understand yourself and why you do the things you do. Learning about PTSD alone won't cure you of your symptoms, but it can help prepare you for a successful session using the Waji Treatment app.

Technical Support

Frequently Asked Questions

  • What happens if I forget my username?

    Your username should be the email address where you received your welcome email from the program. In this email, your credentials were provided. Should you still need assistance accessing your account, please contact support using the support tab on the home page.

  • What happens if I forget my password?

    Your password can be reset by navigating to the ptsdfree.gowaji.com 'Sign In' page. You will then be asked to enter in the email associated with your account and an email will be sent to you, prompting you to create a new password.

  • How can I change my current username or password?

    To change a username or password, please log into your learning account and click on the down arrow next to your name and click on "account", which will open your account settings. Under "profile", you can change the email associated with your account and under password, you can change your password.

  • I need assistance with something else, who can I contact?

    Our support team is happy to help! To contact us, please click the green support tab on the left-side of the home page. Then click "Submit a Request". Please provide as much detail as possible.